Shipping policy

Thank you for shopping with us. Please review our Shipping Policy to understand how and when your order will be delivered.

Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.

  • Orders are not processed or shipped on Sundays or public holidays.

  • During high-volume periods, processing times may be slightly delayed.

Shipping Time

  • Estimated delivery time is 3–7 business days after dispatch.

  • Delivery timelines may vary depending on your location, courier service, or unforeseen circumstances.

Shipping Charges

  • Shipping charges, if applicable, will be calculated and displayed at checkout.

  • Any additional charges such as customs duties or taxes (if applicable) are the responsibility of the customer.

Order Tracking

  • Once your order is shipped, tracking details will be shared via email or SMS.

  • Please allow up to 24 hours for tracking information to become active.

Delivery Delays

  • While we strive to deliver orders on time, we are not responsible for delays caused by courier partners, weather conditions, or other factors beyond our control.

Incorrect Address

  • Please ensure that your shipping address and contact details are accurate at checkout.

  • We are not responsible for delays or non-delivery due to incorrect or incomplete address information.

Lost or Damaged Packages

  • If your package is lost or arrives damaged, please contact us within 48 hours of delivery with relevant details and images.

  • We will investigate the issue and assist with a resolution as per our policy.

International Shipping (If Applicable)

  • International shipping timelines may vary by destination.

  • Customs clearance, duties, and taxes are not included in the product price and must be paid by the customer.

Contact Us

For any questions related to shipping or delivery, please contact our customer support team.