Refund policy
Thank you for shopping with us. We value your trust and aim to provide a smooth shopping experience. Please read our Return & Refund Policy carefully.
Returns
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We accept returns within 7 days of delivery of the product.
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To be eligible for a return:
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The item must be unused, unworn, unwashed, and in the same condition as received.
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The product must be returned in its original packaging with all tags, labels, and invoices intact.
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Returns requested after 7 days from delivery will not be accepted.
Non-Returnable Items
Certain items are not eligible for return, including but not limited to:
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Items purchased during sale or clearance
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Products marked as non-returnable
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Gift cards or customized products (if applicable)
Return Process
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To initiate a return, please contact our customer support with your order ID and reason for return.
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Once your return request is approved, further instructions will be shared.
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Customers may be responsible for return shipping charges unless the product received is damaged or incorrect.
Refunds
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After we receive and inspect the returned item, you will be notified about the status of your refund.
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If approved, the refund will be processed within 14 days (2 weeks).
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The refund will be credited to the original mode of payment.
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Please note that bank processing times may vary depending on your bank or payment provider.
Late or Missing Refunds
If you haven’t received a refund after the stated period:
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Check your bank account again.
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Contact your bank or payment service provider, as processing time may vary.
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If you have done all of the above and still have not received your refund, please contact our support team.
Damaged or Incorrect Products
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If you receive a damaged, defective, or incorrect product, please notify us within 48 hours of delivery with clear images/videos.
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We will arrange a replacement or refund after verification.
Contact Us
For any questions related to returns or refunds, please reach out to our customer support team.